If urgent repairs occur after hours, on the weekend or public holidays and they match the list as set out in the Residential Tenancies Act 1997 (see list below) please contact the appropriate approved tradesperson:

Reed Plumbing  03 9331 6633

Mr Emergency 1300 164 064

Seca Glass 03 97533047

Kon The Locksmith 0412 558 850

Water Faults/Outages
Yarra Valley Water 132 762
South East Water 132 812
City West Water 132 642

Break Ins
Police 000

Urgent repairs means any work necessary to repair or remedy:
• A burst hot water service
• A blocked or broken lavatory system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of any essential service or appliance provided by the owner for hot water, water, cooking, heating or laundry.
• A failure or breakdown of the gas, electricity or water supply to rented premises
• An appliance, fitting or fixture provided by a landlord that uses or supplies water and that is malfunctioning in a way that results or will result in a substantial amount of water being wasted
• Any fault or damage that makes the rented premises unsafe or insecure
• A serious fault in a lift or staircase in the rented premises